Reference

ceria777 Privacy Policy For Your Account

Our Privacy Policy shows what we collect when you open an account, sign in from a mobile browser, or connect DANA, OVO, GoPay and QRIS.

Clear data purposesWallet record detailsAccount request pathCookie choices
ceria777 ceria777 Privacy Policy For Your Account
CONTACT OPTIONS

Get Help With A Privacy Request

A clear contact path matters when a Privacy Policy question concerns your account or wallet record. Use the support contact displayed in your account area and include the phone or account detail needed to locate your request. We may ask for a matching account step before discussing personal data, while keeping payment receipts and security checks separate from public messages.

Team online

Account contact

Send a Privacy Policy question through the support contact shown after login. Include your account identifier and the subject of your request so we can route it without exposing details in an open message.

Wallet records

For DANA, OVO, GoPay or QRIS data, mention the relevant receipt reference and date. We use those details to locate the account record while avoiding unnecessary wallet credentials in your request.

Access checks

If your request involves deletion, correction or account access, we first compare it with the account contact details. This step helps prevent another person from receiving private account or payment data.

DATA PRACTICE

Keep Privacy Choices Close To Login

We treat this Privacy Policy as an operating rule for account records, cookies and security events, not as a general platform description.

Account details

We use account details to create and maintain your sign-in path, including the phone verification step before account access. Providing incomplete details can prevent us from matching a request to the correct account.

Cookie controls

Cookies can keep a browser session connected and remember selected settings. You can manage browser permissions on your device, although blocking necessary cookies may interrupt login or return you to the account entry screen.

Payment matching

DANA, OVO, GoPay, QRIS, bank transfer and virtual account records may be matched with an account reference. We use this connection to check payment status and resolve a receipt question.

Security signals

We may examine sign-in time, device type and browser activity when protecting account access. These signals help us spot unusual behaviour before discussing private details or changing an account record.

Retention period

We keep records only for the period needed for the stated account, security, dispute or legal purpose. The applicable retention period can differ by record type and local requirements.

Change requests

You can ask us to correct a detail, explain a data use, or assess deletion where applicable. Send the request through your account support contact, and we may verify ownership first.

Find Privacy Policy Answers Before Access

These Privacy Policy answers address the searches we expect before an Indonesian account is opened. They cover collection, cookies, wallet records, correction requests and account access, with the same verification approach used for a request sent through the support contact.

It covers account details, phone verification, device and browser signals, cookies, support messages, security activity and payment records connected with DANA, OVO, GoPay, QRIS, bank transfer or a virtual account.

We use phone verification to establish the account access path and help match a private request to you. We may ask for a matching detail before discussing or changing account data.

The policy explains that DANA and QRIS references may be matched with your account to check payment status or a receipt question. Avoid sending wallet credentials when contacting support about a record.

Yes. Send a correction request through the support contact shown in your account area, name the data that appears wrong, and provide enough account detail for an ownership check.

Cookies can retain a browser session and selected settings. Your device browser lets you manage permissions, but blocking necessary cookies may interrupt sign-in or return you to the account entry screen.

We retain each record for the period needed for its stated account, security, dispute or legal purpose. The period can vary by record type and by local requirements.

Use the support contact inside your account and ask for access to the relevant personal record. We may verify ownership first, and any response remains subject to local law and applicable exceptions.